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NTT to send engineers to help speed up Guam's telecom infrastructure repair

Updated: Jul 22, 2023

Docomo Pacific crew fixes cable system in Barrigada Heights. Photo by Mar-Vic Cagurangan

By Pacific Island Times News Staff

The Tokyo-based NTT Group announced that its subsidiaries will send network engineers and repair equipment to help speed up the restoration of IT and communications infrastructure on Guam, which was hit by a devastating typhoon on May 24.

Guam's power, phone and internet services remain patchy two months after Typhoon Mawar made landfall.

With only a week left before its self-imposed deadline to complete the restoration of phone and internet service to subscribers, Docomo Pacific has listed its focus areas of repair during the week of July 17-23. Docomo targets the completion of service restoration by July 31.

As of July 11, IT&E said 97 percent of its sites are now operational. "Network optimization continues and we look forward to achieving full restoration soon,” the company said.

GTA TeleGuam and Pacific Data Systems have not provided updates on their post-Mawar service restoration.

The NTT Group, which comprises NTT Corp. NTT Docomo and NTT East Corp., announced that it will deploy 10 network engineers and 12 bucket trucks from the company’s headquarters in Japan to assist with recovery after the typhoon caused major outages among Guam’s telecommunications operators.

“We were happy to assist in whatever capacity we could from the federal side,” said James Moylan, Guam's delegate to the U.S. House of Representatives. “For our island to recover effectively requires a team effort, and this endeavor clearly emphasized that. Having accessible data would certainly help many families take another step towards normalcy.”

“NTT is proud to have such a strong relationship with the local government, businesses and residents of Guam,” said David Jeppsen, chief of global public affairs at NTT. “Our engineers are undertaking this task with the goal of not only returning the island’s networking infrastructure to its former strength but also upgrading it with enhanced capabilities through more advanced technologies.”

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