GMH failed to collect $19.8M delinquent patient bills

Constantly facing a funding shortfall, the Guam Memorial Hospital has $19.8 million overdue patient bills that remained uncollected, according to the Office of Public Accountability.

The outstanding patient debts account for 90 percent of the total of $22.1 million billed between January 2017 and June 2018.

“(GMH) management allowed non-collection or untimely collection of past due accounts by not instituting rigorous billing and collection systems,” OPA said.

Delinquent accounts, for example, were not referred to the contracted collection agency. Under the law, unpaid bills must be turned over to the collection agency after 120 days.

Collection and billing have been a long unresolved issue at the public hospital, which is always on the verge of a fiscal crisis.