By Pacific Island Times News Staff
Bank of Guam today announced the reopening of its Tamuning branch,
which temporarily closed during the pandemic.
Located in the ITC building, the Tamuning branch will open its doors on Friday, Aug. 18, at 9 a.m. The newly renovated location will unveil a glimpse into the "Branch of the Future" design.
“The world is changing, and our customers and their banking needs are changing too. Our Branch of the Future is all that a customer could expect from a modern bank with a continued emphasis on personalized service," said Joaquin P. L.G. Cook, the bank's president and CEO.
"In line with the vision set by our founder over 50 years ago, Bank of Guam continues to be on the cutting edge of banking technology and design without compromising on the HÃ¥fa Adai spirit that we are known for," he added.
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The Tamuning Branch, which first opened on Nov. 3, 1978, underwent renovations that incorporated more digital technology in the design. The new branch has doubled its space and now measures at 3,986 sq.ft of space.
“Two years ago, we hinted at 'The Start of Something New,' symbolizing a bold leap into our digital transformation. Over this time, we’ve dedicated a significant effort to truly understand the customer journey. Our Tamuning branch serves as a reflection of this journey, embracing the changing needs of our customers, redefining convenience and accessibility, ensuring that banking moves just as you do," said Maria Eugenia H. Leon Guerrero, executive vice president and chief operating officer
The new Tamuning branch features a sleek design and fresh layout, focusing on self-service and leading-edge technology.
Key features include:
Digital-first banking, where customers can learn first-hand how to get the most out of the bank’s digital banking tools;.
Appointment scheduling using a QR code;
Three full-function ATMs;
A living wall that "breathes life into the new space;"
A community meeting room that can be used by non-profit organizations;
Secure Wi-Fi Access;
Murals by local artist Joshua Agerstrand.
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